Our Clients

Here’s what some of our clients have to say:

It was a pleasure to work with CCR on the data import to a new Salesforce database for the South London Gallery. The process was very smooth and the communication was excellent throughout. Joe, Data Migration Specialist, worked on mapping our data and uploading test data with attention to detail so that everything went well with our final data import and we could start using the new database with no issues. I would highly recommend CCR.

Manager – South London Gallery

CCR supported SSE with a complex data migration and approached the complexity of the task with calm professionalism. They were readily available to reassure, answer questions and provide solutions where necessary. Their well tested processes, clear communication and attention to detail instilled confidence and ensured a successful outcome.

School of Social Entrepreneurs – Managing Director

Gamma is a Telecommunications provider and through acquisitions and mergers over the 18 years of existence, we have accrued different systems and different processes, to service a very similar product set. 18 months ago we began a programme of work to streamline and enhance our digital capabilities by upgrading our existing Salesforce tool,

which was only used as a Sales administration system in to a fully integrated CRM to achieve our ultimate aim which is to have a single customer view, across the business and reduce the need to grow in staff, while servicing more customers. Through this process we’ve began our journey of enabling all our staff to view our customers information both existing and new, throughout their lifecycle from prospect, through new account to in life support, all in a single system. To achieve this we have been combining processes and data used by multiple different teams across our business, from 5 different systems. Once we’d identified what our standardised data model needed to be, it soon became clear that the task of migrating our existing data from the source systems to the single view was going to be a highly complex process and not one that we had the capacity and skill set to deliver ourselves. Through our Salesforce partner we were recommended to look at CCR for support and in Q3 2018 we started working with them on what turned out to be a process that was far more complex than any of us had imagined. Through a series of daily and weekly calls, collaborating with our internal system experts, CCR designed data migration scripts for us which would ensure our target data model was achieved and most importantly that the integrity of our customer data was maintained when it was loaded in to our new CRM. Throughout iterative tests, the migration process was refined and rehearsed so that when we were due to finally go-live we had the confidence that the migration could be executed with minimal interruption to our business. A combination of the expertise and unwavering dedication of CCR (Tom Knight specifically) over the course of 2 long weekends enabled us to deliver the data migration element project with such a high level of accuracy that the other elements of the launch were equally successful. Tom and his Director George have been a pleasure to work with all the way through this, offering expertise, flexibility and dedication. Thank you very much for the support.

Service Delivery and Assurance Manager, Gamma

A big thank you to CCR in their key role as data transformation experts to convert all the legacy Sales Logix data for loading into a brand new Dynamics CRM system. CCR did a magnificent job for our Dynamics project

UK Manager, Eurotunnel

It has been an absolute pleasure working with Phil at CCR, he is really friendly and fun and has been considerably accommodating towards Victim Support’s needs, answering questions and providing assistance whenever needed. I’ve had a great customer experience and will not hesitate to use CCR again!

Major Donor Manager, Victim Support

Together with CCR, World First recently undertook a large data exercise involving small businesses, the first time we’d ever done anything like this. CCR were quick to understand our requirements and recognised that as a client, we would require a bit of hand holding through the process, given the fact that we were dealing with a complex set of data. CCR was able to present the results and analysis in great detail, and in a way that was very easy to understand. Their exceptional support and guidance was very much appreciated. I have enjoyed working with CCR and recommend them highly

Brand Manager, World First

I’ve used CCR for over 10 years and now at my current role, I again approached CCR to assess our database for wealth for our Capital Appeal. Phil Ward was a huge help in setting this up and when were ready to go, he turned the audit and wealth screening round within a few hours, on the same day, so we could use the data at an appeal committee meeting. His service and support was above and beyond and thanks to this, I will have no problem coming back to CCR.

Capital Appeal Manager, The Charleston Trust

My experience with CCR since our first contact in February this year has been exceptional. The data upload and download is straightforward and the process runs quickly and efficiently from end to end. I would recommend CCR highly to anyone seeking Data Cleansing and Data Enrichment services as every aspect has been exceptional and professional.

Project Manager, Arch Hall Limited

CCR have been fantastic guiding us on our journey through a data cleanse. Overall I have found the customer service provided by CCR has been fantastic and some of the best I have ever received. From quote to completion there has been great communication and CCR have taken the time to try and understand our business and what we are trying to achieve from the cleanse. I would advise all my contacts to look at CCR for their data cleanse requirements.

Senior Customer Services Manager, MAC Birmingham

As the front line service to our supporters, the Supporter Care Team needs solid information and fast. The CCR team have always been quick to respond with the relevant data needed for us to be able to answer enquiries from our supporters in an informative and timely manner. Thank you!

Supporter Care Manager, World Animal Protection

We have been using CCR’s FindWealth Online service powered by Wealth Engine for 18 months. It has been a pivotal tool in helping us to identify new wealthy prospects. The customer service has been excellent and after 18 months we still receive the same dedicated service that we received from day one

Team Manager, ARK (Absolute Return for Kids)

CCR offered us an excellent service, they are both a friendly and professional company to work with. Our Account Handler bent over backwards to help us get the job done in a timely and efficient manner he also took the time to explain all the services clearly and concisely to help us decide what was best for us as an institution. We have already seen a noticeable improvement in our data, and I will look forward to working with the team again in the future!

Alumni Development Manager, University of East London

There are numerous data cleaning companies all offering similar services which are pretty comparable in terms of price, time turnaround and quality of work. However, none offered the exemplary customer service which we received from CCR and more specifically from our account manager.

Trust & Foundations Manager, Bath Spa University

We contacted CCR on a recommendation from Salesforce. CCR were very efficient and provided me with a quote within 48 hours to have all of our data on Salesforce cleansed. The technical support team guided me through every step which really gave us the support we needed as a business

Head of Lead Generation, Endava

I worked with CCR recently to complete a data cleansing project, from initially being nervous about the whole process CCR made it very simple, straightforward and pain free! It was a pleasure to work with the team at CCR.

Database Administrator, The Christie Charity

I have had excellent service from CCR and hope to use them again for data cleansing and bespoke mailing.

Director, The Capital Hotel & The Levin Hotel

CCR proved to be an exceptional data cleansing supplier, they even assisted in loading the data into our database system

Database & Website Officer, The University of Nottingham

CCR have provided us with fascinating insights into our data which will assist us in deriving real value from our data. Information was provided in a secure and timely manner and I look forward to gaining more intelligence regarding our data in the future with the help of CCR.

Marketing Manager, Wolverhampton Wanderers Football Club

I lead the Rhodes Trust’s digital transformation; a complex, strategic project spanning more than two years and covering every continent. It is the most significant IT project that the Rhodes Trust has ever attempted and, at the heart of it lay the transfer of alumni data from one ThankQ into Salesforce. Looking for some way of mitigating the risk surrounding data migration we wanted to outsource the work and CCR were recommended to us by our supplier partner, Lightful. In all our dealings with CCR we have found them to be responsive, punctual and professional. Their use of a strong methodology was a huge help and they stuck resolutely to the agreed timeline despite having to deal with all the changes that the Covid-19 global pandemic introduced. I would have no hesitation in recommending them to any organisation who needs to ensure that their data is migrated without any surprises.

Digital Transformation Project Lead – The Rhodes Trust

Been very, very impressed with the work CCR have done for us (and also people working there!). Made something that we were all worried about much easier.

International CRM Manager, Compassion in World Farming

I just wanted to say how impressed I was with CCR Data. We felt we were in safe hands. On hind sight, we should have brought them in to handle data migration much early on in the project. Even though they came into the project late, James learnt the complexities of Alms very quickly and had no problems delivering our requirements. We are more than happy to recommend CCR Data as a data migration company.

Senior Database Officer, Christian Blind Mission

We used CCR to complete our three recent data migrations from Fortuna to TR after the debacle with a previous company resulted in us trying to find a new partner at very short notice.

We can honestly say that they did a simply outstanding job, kept us informed every step of the way, had the fastest response time out of any of the companies we have worked with in this whole project, and were very competitively priced. Huntress Group have been really delighted with the work they completed for us, and I would highly recommend them to you as a data migration partner.

Thanks again for you (and your team’s great work).

Henry Beck – Operations Director, Huntress Group

This is the second time I have had the pleasure of working with CCR. Paul Whitelock has looked after our project at UEL from start to finish, leading us through the process step by step. Paul is professional and polite and incredibly knowledgeable in regards to data cleansing. He worked with me to make the right choices for our institution and we are very happy with the results and are looking forward to using our new data in our up and coming campaings. I would reccommend both Paul and CCR to any other institutions looking to spruce up their data and I look forward to working with the team at CCR again in the future

Alumni Advancement Manager, University of East London

Nikki and the team at CCR have been excellent in the data cleanse process for Leeds Castle. CCR offer a personal service from first contact, right up until the end of the process. I would be happy to recommend CCR to anyone for data cleanse requirements.

Marketing Executive, Leeds Castle

Our account manager Phil Ward has worked closely with us, always getting fast turnarounds with our clients’ data audit reports and quotations. He is quick to answer any data queries our clients raise and always goes out of his way to provide excellent customer service. The CCR team are professional, personable, approachable and a pleasure to work with.

Marketing Assistant, Redbourne Business Systems

CCR in my experience have been really good, especially when it comes to delivering data to us within a required timeframe. Our Account Handler is always quick to cooperate on whatever the situation is and we are able to work effectively with them because of this.

Senior Import Officer, World Animal Protection

Data cleaning can be quite an arduous and complex process, but CCR offered us an excellent service and ensured our data clean was fast and hassle free. We immediately saw an improvement in the quality and accuracy of our data and saw a high response rate to our direct mail campaign. We would definitely use CCR data for any further data cleansing or data enrichment exercises in the future.

Database & Insight, Alder Hey Children’s NHS Foundation Trust

CCR have aided us with this by running our data through their email append service and increasing our email numbers by almost 10k in two years. The service at CCR was very much hassle free and I would highly recommend using them and this service to anyone looking to improve their supporter journey.

Database Marketing, Crisis

Not only has CCR provided value for money, but through our account manager we also receive good customer service and ‘after-service’ care – all of which is important in building a lasting working relationship.

Alumni Relations, Swansea University

CCR helped us fine tune our database. They were extremely customer focused and efficient, and more importantly we have a much better database to use for future emails, direct mails and brochure mailings.

Communications Officer, Belgrade Theatre

We have noticed a marked improvement in the data for our direct mailing campaigns and this in part due to the great work we do with CCR. We will continue to use them for data cleansing and data enrichment.

Data Manager, ABF The Soldiers’ Charity

Keeping our supporter information up-to-date is very important for us. The process we went through with CCR was expertly managed, with a great deal of assistance being provided by their team. Although data cleansing and data enrichment can be a complicated and arduous task, the project ran very smoothly we are now in a great position to move forward.

E-Commerce Manager, AICR

CCR have proved to be an efficient and extremely helpful data services provider, always available to help and guide us through the process. I have no hesitation in recommending CCR to one and all

Head of Marketing, West Bromwich Albion Football Club

The team at CCR were exceptionally helpful and professional and their extensive knowledge of data enrichment made the process easier. We have continued the relationship with CCR and look forward to working with them again.

Head of Membership, Countryside Alliance

We have been using CCR for nearly three years now and during that time we have always found them to be efficient, helpful and professional. In addition they are also very adaptable which, to a charity responding to changing times, has been of great importance.

Fundraising, Medical Aid for Palestinians

We have been using CCR for some time now to process our donations. They are always friendly, efficient and add greatly to the strength of our fundraising

Fundraising, International Animal Rescue